Contact Us

Have a question about an order, a product or anything else? Our customer support team is here to help and will get back to you as soon as possible.

Email Us

[email protected]

We usually reply within 24 hours on business days.

Send an Email

Company

Team Evergreen Limited

SHOP 185 G/F, HANG WAI IND, CENTRE, NO. 6 KIN TAI ST., Tuen Mun, Hong Kong

This address is for business correspondence only. Please do not send returns here without contacting us first.

Support Hours

  • Monday - Friday9:00 - 18:00
  • Saturday10:00 - 16:00
  • Sunday & HolidaysClosed

Messages received outside support hours will be answered on the next business day.

Help Us Help You Faster

  1. Include your order number (for example #1001) in your email.
  2. Use the same email address you used to place your order.
  3. For damaged or incorrect items, attach clear photos of the item and packaging.
  4. Describe your question or issue in as much detail as possible.
  5. Please send one email per issue and avoid sending duplicates, so we can respond more quickly.

Quick Help

We read every message and will do our best to resolve your request as quickly as possible. Thank you for shopping with us!